Introduction
At Qadri Sarwari ("we", "our", or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you use the Qadri Sarwari mobile application, website, and related services.
By using our platform, you agree to the collection and use of your information as described in this policy. If you do not agree with any part of this Privacy Policy, please do not use our services.
Information We Collect
We collect the information needed to provide a safe, efficient, and user-friendly experience:
- Account & Contact Information: Name, phone number, delivery address, and email address (if provided).
- Order Information: Product selections, order history, billing details, and delivery instructions.
- Payment Information: Payment details are processed through secure third-party payment gateways. We do not store your complete card details or banking credentials on our servers.
- Device & Usage Information: Device model, operating system, app version, and usage/diagnostic information to improve service quality and troubleshoot issues.
- Support Information: Queries, complaints, and customer service messages you contact us about.
How We Use Your Information
We use your information for legitimate business purposes, including:
- Registering and managing your account
- Processing, confirming, and delivering orders
- Providing customer support and order updates
- Sending important delivery, service, or security notifications
- Improving our services, app experience, and operational efficiency
- Preventing misuse, fraud, or security-related issues
- Complying with legal, regulatory, and taxation requirements
Sharing of Information
We do not sell, rent, or trade your personal information to random third parties.
We may share your information only when necessary, such as:
- With trusted delivery and logistics partners to complete product delivery
- With payment service providers to process secure transactions
- With authorized service providers assisting us in running our operations
- When required by law, legal process, court order, or government authority
- With your consent for specific purposes
Data Security
We take reasonable steps to protect your personal information from unauthorized access, misuse, alteration, or disclosure.
Our security measures include restricted access to personal data, secure storage and transmission practices, encryption where necessary, firewalls, and regular review of internal security systems. Only authorized personnel can access customer information when required to do their work.
Data Retention
We retain your personal data only for as long as necessary to provide our services, resolve disputes, comply with legal obligations, and maintain account records.
If you request deletion of your personal information, we will process the request promptly, subject to any legal requirement that requires us to retain certain records.
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate or outdated information
- Request deletion of your personal data
- Withdraw consent for promotional or marketing communications
- Ask questions about how your information is being used
Children’s Privacy
Qadri Sarwari is not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors.
If we discover that a minor has provided personal information, we will close the account and delete the information as soon as practicable.
Marketing Communications
We may send important updates and promotional information related to products, offers, or service announcements. You may opt out of promotional communications at any time by contacting us or using the available opt-out option in messages you receive.
Developer Details
The application is developed and managed by:
- Developer Name: Eshwar K B
- Phone & WhatsApp: +91 84282 29990
- Email: esh22999@gmail.com
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
- Business Name: Qadri Sarwari
- Developer / Contact Person: Eshwar K B
- Phone & WhatsApp: +91 84282 29990
- Email: esh22999@gmail.com
- Address: Qadri Sarwari, Bench Park, Indianoil, Kanchipuram, Tamil Nadu 623517
Legal Information
This document is an electronic record under the Information Technology Act, 2000, and its applicable rules. No physical or digital signature is required for this policy to be valid.
Emails sent to or from Qadri Sarwari may be monitored for operational, legal, and security purposes.
By using our platform, you agree to this Privacy Policy and the use of your information as described within it.
Your Data Is Safe With Us
We take your privacy seriously and handle your personal information with care, security, and responsibility.